Privacy Policy

At LEGACIES HUB, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit or shop from www.legacieshub.com.

1. Information We Collect

We collect personal data to fulfil your orders, improve our services, and provide you with a better shopping experience. The information we may collect includes:

• Personal Information: Your name, shipping address, email, phone number, and payment details when placing an order or creating an account.

• Account Information: Login credentials and account settings if you register on our site.

• Transaction Data: Details of your purchases, payment methods, order history, returns, and exchanges.

• Device Information: Technical data such as your IP address, browser type, operating system, and device type to enhance website performance.

• Cookies and Tracking: We use cookies and similar technologies to understand your browsing behaviour, personalise your experience, and deliver relevant advertising.

2. How We Use Your Information

We use your data for the following purposes:

• Order Processing: To process and deliver orders, manage payments, and handle returns or customer support.

• Account Management: To enable account login, order tracking, and exclusive offers or promotions.

• Customer Communication: To send updates, order confirmations, newsletters, and promotional emails (with your consent).

• Website Enhancement: To analyse traffic, resolve technical issues, and improve site functionality.

• Fraud Prevention & Security: To safeguard against fraudulent activity and protect user data.

• Legal Compliance: To comply with UK regulations and legitimate requests from legal authorities.

3. How We Share Your Information

We do not sell or rent your data. However, your information may be shared in the following situations:

• Service Providers: With trusted third parties such as payment processors, couriers, and technical support services.

• Business Transactions: In the event of a merger, acquisition, or sale, your data may be transferred accordingly.

• Legal Obligations: If required by law, court order, or to protect our rights or those of others.

• Marketing Partners: With your consent, we may share limited data with partners for targeted ads or promotional campaigns.

4. Cookies & Tracking Technologies

We use cookies and similar tools (like pixel tags) to:

• Recognise you when you return to our site

• Personalise your shopping experience

• Analyse site traffic and performance

• Deliver relevant advertisements

You can manage or disable cookies via your browser settings. However, doing so may affect your ability to use certain features of our website. Please refer to our Cookie Policy for more details.

5. How We Protect Your Data

We implement strict security measures to protect your data, including:

• SSL Encryption: To secure sensitive information during transmission.

• Access Restrictions: Only authorised staff and providers can access your data.

• Regular Monitoring: Our systems are continuously monitored for vulnerabilities.

• Data Retention: Your data is stored only as long as needed for the purposes outlined, or as required by UK law.

Please note: no system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights & Choices

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate or outdated information

• Request deletion of your data (where legally applicable)

• Object to processing, including for direct marketing

• Withdraw consent at any time, where applicable

To exercise these rights, please contact us at privacy@legacieshub.com. We aim to respond within a reasonable timeframe.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

LEGACIES HUB does not knowingly collect personal data from children under the age of 13. If we become aware of such data being collected without parental consent, it will be deleted immediately.

9. International Data Transfers

As LEGACIES HUB operates from the United Kingdom, any data submitted through our site will be processed and stored in the UK. By using our services, you consent to this transfer and processing of your data under UK privacy laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”. We recommend reviewing this page regularly to stay informed about how we handle your data.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact:

LEGACIES HUB
📍 Address: 85 Dubstall Hill, Wolverhampton, United Kingdom
📞 Phone: +44 7763 764625
📧 Email: privacy@legacieshub.com